Who can join Aroma Notes?
Edens Garden customers who are 18 years and over are eligible to join the Aroma Notes program and start accruing points. Customers are automatically enrolled into the Aroma notes program upon creating an Edens Garden customer account. No purchase is necessary to enroll in the Aroma Notes program.
Do my points expire?
No, your Aroma Notes points will never expire. We want you to use the points when you want to and not to feel pressured to spend them within a certain time frame.
What is Lavender Status and Rose Status?
All customers are automatically enrolled into Lavender Status when they join the program. Lavender Status earns you 1 point for every dollar that you spend. When a customer reaches 5,000 points within one year, they change from Lavender Status to Rose Status. Customers who reach Rose Status earn two points for every dollar spent and have access to exclusive offers and sales. To maintain Rose Status you must continue to earn 5,000 points or more each year.
When do my Aroma Notes start accruing?
For all customers, Aroma Notes start on the day you sign up. Notes cannot be applied retroactively. Points also roll-over year-to-year.
I have more questions. Who do I ask?
Our customer care team are here to help! Please email your questions to firstname.lastname@example.org.